Terms of Use

By using Scriova, you agree to these terms. They're fairly short and written in plain language.

What the service does

Scriova generates personalized cold email opening lines from your leads data using an AI model (Claude, by Anthropic). The output is text that you review, edit, and use however you choose.

What you can and can't do

You may use Scriova to:

• Generate opening lines for legitimate sales outreach
• Process leads CSV files you own or have permission to use
• Use the output in your own email campaigns

You may not use Scriova to:

• Send unsolicited commercial email in violation of CAN-SPAM, GDPR, CASL, or other applicable laws
• Process data you don't have permission to use
• Attempt to circumvent usage limits or access other users' sessions
• Resell or sublicense access to the service
• Automate requests in a way that overloads the service

No warranties on output quality

The generated lines are produced by an AI model and will vary in quality. We don't guarantee that any particular line will be good, accurate, or effective for your campaign. You're responsible for reviewing the output before sending it. Some lines will need editing; that's expected and why the review step exists.

Your data

You own your data. By uploading a CSV, you're giving us temporary permission to process it to generate the output you requested. We don't claim any rights over your leads data, the generated lines, or the exported CSV. See our privacy policy for details on how data is handled.

Subscriptions and billing

Pro subscriptions are billed monthly via Stripe. You can cancel at any time — your access continues through the end of the billing period. We don't offer refunds for partial months, but if you have an issue, get in touch and we'll work something out.

We reserve the right to change pricing with reasonable notice. Changes won't affect your current billing period.

Availability

We try to keep the service available but can't guarantee uptime. Sessions are in-memory and will be lost if the server restarts. We're not liable for lost work due to downtime or server restarts — export your CSV as soon as you're done reviewing.

Limitation of liability

Scriova is provided as-is. We're not liable for indirect, incidental, or consequential damages arising from use of the service, including (but not limited to) poor reply rates, spam complaints, or loss of business opportunities. Our total liability is limited to the amount you paid in the 30 days preceding the claim.

Changes to these terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms. We'll update the "last updated" date at the top when changes are made.

Contact

Questions? Email us at hello@scriova.com.